Terms and Conditions

Welcome to 24-7 Cleans Corp.! These Terms and Conditions govern your use of our cleaning services and website. By engaging with our services, you agree to these terms. Please read them carefully.

1. Services Provided

24-7 Cleans Corp. provides professional cleaning services for residential and commercial properties. All services are subject to availability and our capacity to meet the specific requirements of each client.

2. Booking and Appointments

• Scheduling: Appointments can be made via phone, email, or through our website. All bookings are confirmed once we receive a confirmation from you.
• Cancellations: You may cancel or reschedule your appointment without charge if done at least 48 hours in advance. Cancellations made within less than the notice period may incur a cancellation fee.
• Late Cancellations: In the event of a late cancellation or no-show, a fee of 40% may be charged to cover the costs of allocating our cleaning staff.

3. Payments and Fees

• Pricing: Prices for services are determined based on the size of the property, type of cleaning, and any additional services requested. We provide detailed quotes before any work begins.
• Payment Terms: Payments are taken at the time the service starts with a 20% deposit due upon scheduling the clean. We accept zelle, ACH transfer, cash as well as Credit card for a 3% service fee.
• Late Payments: Invoices not paid within 7 days of the service date may be subject to late fees. We reserve the right to suspend or terminate services due to non-payment.

4. Customer Responsibilities

To ensure the best service, we ask that you:

• Provide clear access to the property on the day of service.
• Secure any fragile or valuable items prior to cleaning.
• Communicate any special requests or areas that need particular attention before the cleaning starts.

5. Satisfaction Guarantee

We are committed to delivering high-quality service. If you are not satisfied with any aspect of the cleaning, please notify us within 24 hours, and we will make every effort to address your concerns and rectify the situation.

6. Liability

• Damage: While we take great care during our cleaning process, 24-7 Cleans Corp. cannot be held liable for pre-existing damage or wear and tear in the property. In the unlikely event of any damage caused by our staff, we must be notified within 24 hours of the service to investigate and resolve the issue.
• Personal Property: We are not responsible for any loss or damage to personal property unless such damage is proven to be caused by our negligence.

7. Use of Website

By accessing or using our website, you agree to the following terms:

• Content: All materials on our website, including text, images, and designs, are the property of 24-7 Cleans Corp. and may not be used or reproduced without our written consent.
• User Conduct: You agree not to misuse the website for any illegal or unauthorized purpose.

8. Termination of Services

We reserve the right to refuse or terminate services at any time if:

• The client breaches these Terms and Conditions.
• Unsafe or hazardous conditions exist at the property that pose a risk to our employees.
• Payment is not received in a timely manner.

9. Changes to Terms

24-7 Cleans Corp. reserves the right to update these Terms and Conditions at any time. Any changes will be posted on our website, and continued use of our services will signify your acceptance of the revised terms.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of California.

11. SMS Communications

24-7 Cleans Corp. sends SMS messages regarding quote requests, appointment scheduling, service confirmations, and occasional promotional offers to users who opt in through our website chat widget.

You can cancel the SMS service at any time. Just text "STOP" to (909) 402-3147. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at estimates@247cleans.com.

Carriers are not liable for delayed or undelivered messages.

As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

If you have any questions regarding privacy, please read our privacy policy: https://www.247cleans.com/privacy-policy

12. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us at:

24-7 Cleans Corp.

(909) 809-9909

estimates@247cleans.com

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