Privacy Policy

 At 24-7 Cleans Corp., we value and respect your privacy. This Privacy Policy outlines how we collect, use, and protect the personal information you provide to us when engaging with our cleaning services. As a professional cleaning company with over 5 years of experience, we are committed to safeguarding your personal information in accordance with all applicable privacy laws and regulations.

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, address, phone number, email address, and other relevant contact details.
• Service Details: Information related to the cleaning services you request, including location, type of service, and preferences.
• Payment Information: Credit card details, billing address, and transaction history.
• Communication Records: Any correspondence you send to us, such as emails, phone calls, or feedback provided.

2. How We Use Your Information

We use your personal information to:

• Provide and manage the cleaning services you request.
• Communicate with you regarding your services, inquiries, and feedback.
• Process payments and manage billing.
• Improve our services and customer experience based on your preferences and feedback.
• Comply with legal obligations or enforce our agreements.

3. SMS Communications

By providing your mobile phone number to 24-7 Cleans Corp., you consent to receive SMS text messages from us regarding your inquiry, quote request, appointment scheduling, and service updates. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP to any message. Reply HELP for assistance.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Data Security

We take appropriate measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. Our systems are secured with encryption protocols, and only authorized personnel have access to your information on a need-to-know basis.

5. Sharing of Information

We do not sell, rent, or trade your personal information with third parties. However, we may share your information in the following cases:

• Service Providers: We may share your information with third-party service providers to facilitate payments, provide customer support, or assist with operational services. These providers are bound by confidentiality agreements.
• Legal Compliance: We may disclose your personal information if required to comply with legal obligations or protect the rights, property, or safety of 24-7 Cleans Corp, our customers, or others.

6. Retention of Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

7. Your Rights

You have the right to:

• Access, update, or correct the personal information we hold about you.
• Request the deletion of your personal information, subject to certain legal obligations.
• Opt-out of marketing communications at any time.

To exercise these rights, please contact us at estimates@247cleans.com.

8. Cookies and Tracking Technologies

Our website may use cookies to enhance your user experience. These cookies help us understand how you interact with our site and allow us to tailor your experience. You may adjust your browser settings to refuse cookies if you prefer.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our website.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your information is handled, please contact us at:

24-7 Cleans Corp.

estimates@247cleans.com

(909) 809-9909